Client Stories

Dr. Jacob and Amber Grapevine

Signature Dentistry

Plano, TX

The Grapevines visit the offices of Four Quadrant to share their excitement about the remarkable improvements in their dental practice since partnering with the firm. They also reveal the reasons behind their decision to nurture this successful relationship year after year.

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Video Transcript

Jacob Grapevine

For us, when we started searching around and looking, the most frustrating thing was limited cash availability. The other thing was just paying so much money in taxes; that was the sparking point.

Amber Grapevine

Jacob was working all year just to pay taxes. That’s all you’re focusing on, to save money for that.

Jacob Grapevine

We knew we needed to save money for retirement. We also wanted to make sure our employees felt secure that our business was healthy and strong. Their livelihood depends on it as well. For everyone, we just were trying to figure out the proper way to go about to keep a healthy, strong practice, put aside money for retirement, which is the prudent and right thing to do. We just got tired of meeting our accountants. A CPA was saying, “OK. Now you’re going to pay more this year. You’re going to pay more this year. You’re going to pay more this year.” We just felt that there probably was a better way to do things.

Amber Grapevine

The communication wasn’t as good with our accountants. We wanted maybe to buy a new piece of equipment or to plan what we could do at the end of the year with the money, but it just seemed like they weren’t really giving us many answers; other than just, “You’re going to need to have this much for taxes.” That just became our main focus, which is saving money for taxes, instead of being able to plan and really knowing what our expenses were each month and what was left over that we could actually buy equipment with or make our decisions with.

Jacob Grapevine

I definitely would say there’s a strong sense of stability and peace that we have, knowing financially for our future and for our children and, again, for the practice and employees and everyone involved, it’s not just affecting our lives. It’s affecting the people around us, family and so forth, to be able to have the right structure that they provide, the insight and the wisdom and knowledge, that enables us to function. The practice is healthy, we put aside money that’s needed for retirement. But, like I said, help the other people in our lives and employees. We don’t wake up stressed or worried, “Where are we going to get the money to pay for this bill? What are we going to do to pay this bill?” I know so many people who probably do live paycheck-to-paycheck or bill-to-bill. The way that they’ve organized this and structured this and shared the plan that they have designed for us specifically, rather than just a cookie-cutter, it’s specifically designed to our situation. It just gives you; I would say, most of all a lot of peace.

Amber Grapevine

A lot of people our age are just working really hard, but they’re spending every dime they get. They don’t really see another way out. They don’t really see how you can save the money that we’re saving each month and still have a good lifestyle and really enjoy life. You can. There’s a way to do it. Just working smarter and not harder is a good way of putting it.

Jacob Grapevine

A good balance, where you don’t have to work twice as many hours to do this. Our lifestyle has been very comfortable. It just gives you a lot of flexibility. The way that they have set us up for our future, we do have a lot of choices that we will have. A lot of people will just have the mindset of, “When I retire, my lifestyle is going to change in a negative way. Things are going to go down significantly. I’m not going to have the cash I once had.” They are more or less working and living and spending for the now without thinking about the future. For us, we enjoy the now. We’re having a lot of flexibility with that. We also know we have a very good, solid future. We get to enjoy choices. We don’t have to cut back. We’ll be able to go and plan more vacations and do a lot of things that we weren’t planning to be able to do just ourselves. With their help, they’re able to help us come up with the right plan and be able to choose to do things the way we want to.

Amber Grapevine

For us, it’s really important to leave a legacy for our kids down the road, not leaving them a legacy of debt. We want to make sure that they had a future and they were able to help people and give where needed. That’s encouraging, too.

Jacob Grapevine

The efficiencies that they’ve introduced to our practice to help manage overhead have just given us a lot of peace and stability. We’re not focused on, “How much does this cost? How much does this cost?” constantly. We get to concentrate on the patient. The staff enjoys things a lot better as well. Happy doctor, happy staff, happy patients. It’s a trickle-down effect, and then everyone wins. I’d say we all got into dentistry to focus and help people. When you’re always distracted by stress and management of money or lack thereof, you can get off course. That has a big role that it plays on how you think about your day.

Amber Grapevine

Most dentists, honestly, they don’t even know what their overhead is. When he talks to his friends, they’re really not sure what it is and if they guess, they are typically wrong.

Jacob Grapevine

We were.

Amber Grapevine

They don’t look at it. They think it doesn’t matter. It’s not there. There’s not a problem. You have to look at it and be aware and work to fix it. There’s definitely work involved in what we did to get to this point, for sure.

Dr. Jacob Grapevine

I would say from an accounting and tax standpoint, I’ve never seen or heard of a firm be able to provide you almost a monthly evaluation of where you stand on your taxes. Obviously, that makes a huge difference in your planning. You could see a problem when it’s small, before it becomes large and has a snowball effect. That was an amazing and very impressive thing to us. When you can foresee what potentially could happen, unless you make some alterations to prevent that, it’s so much better than having to play catch-up, which is really what we felt we were doing all the time. We would meet in April to catch up from taxes of the previous year. This way, we’re basically addressing the issues during the existing year. By year-end, things are in check and balanced and in good standing. That stress of going to that meeting to your accountant once a year is no longer a stress to us. We actually have enjoyed it sometimes. My favorite news today is, again, the projected plan that we’re on. Like I said, it’s not just about us. It’s about what we could be able to do for our family, for the business, for the employees and so forth, be able to know, “Hey, this is where you’re headed, and it’s not a situation where there’s going to be less and less for your future. It’s going to be more and more that you’re able to do more and more for others.”

Amber Grapevine

I would definitely say there are some hard decisions you have to make to meet that bottom line that you’re looking at, to know that you’re saving so well for the future and that you do have choices and options.

Jacob Grapevine

One of the reasons that we continue to work with Four Quadrants is not just their unique style but the individual style that they provide to us. It’s not the same for every practice. Everyone is very different and unique. You get to sit down for a time period and explain your situation. They think about that. They strategize, and they plan how to help you with where you want to go, versus just, “OK, here’s the numbers. Here’s what you need to do. You need to do this to make it better.” They were coming up with ideas and ways to help us along that path. We’ve been with them for five years. What they said they could do, they delivered over and above. From our standpoint, it makes sense to continue with them. I don’t see any reason why anybody wouldn’t want to at least take the time just to meet with them and just see what potential is there because I know when we first met with them, they did share a potential that I didn’t see any possibility of that occurring. At first, it just seemed too far out there. I also know that there comes the point in time where you have to decide, “If what I’m doing is not working, something has to change.” Meeting with them, they didn’t take us and completely do a “180” on us. They just took baby steps with us. They were there with us the whole process.

Amber Grapevine

He does have a very custom approach to dentistry. He really treats the person as an individual and not as just a number, herding the cattle through to make the bottom line. He really sees them as individuals. That’s really how Four Quadrants treats us, as an individual. They care about the choices that we’re making. They want to make sure that we’re happy and comfortable. It’s not just about hitting numbers so that it looks good on paper. It really is about us as a person. We appreciate that.

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