Dr. Joe and Cyndi Richardson
Dr. Richardson and his wife, Cyndi, joined Four Quadrants in 2014 and embraced our path to progress. During their annual review, they graciously spared a few moments to candidly reflect on the strides we have made as a team over the past year and the exciting challenges that lie ahead.
I attended a Four Quadrants seminar that was offered as part of an area dental society meeting. Your representative started talking about problems Dentists commonly face, and it was almost as if he had inside information about our practice! We were making the same mistakes, and frankly, I just wanted to stop making them! So we approached him to look further into what Four Quadrants could do for us.
We realized we were going to need their help because they had a smart plan. We just had no idea – between Joe running the practice and me doing the books and my own full-time job outside of the practice – how we were going to do that? On top of all that? We were expecting twins, so we really needed someone to help facilitate and do so at that moment.
We were seeing a ton of patients, and the practice was successful by any measure, but it just felt like we were treading water, that we weren’t progressing regarding savings. We even had all this money left over at the end of the month after we paid our bills and employees, but we didn’t have the confidence to know what to do with it. Do we pay off debt? Do we put it towards retirement? Do we do both? If so how much to each? So when you first helped us prioritize what goes where that’s when we really started to see a difference. The stress from indecision dropped to zero and now we’re seeing the positive results of those decisions. We’re also more efficient in how we carry out the procedures behind those decisions.
I’d say it was coming to know we had our tax situation under control. It was always sorta unclear how much we were going to owe. Four Quadrants has provided the structure where there was none. We’re not going to bed wondering if we missed something, or wondering how much we’re going to owe.
One thing that I really like that Four Quadrants does is send us e-mails monthly on how he did this month compared to last. That’s huge.
I value the trust we have in Four Quadrants. Having everything together where the people who were dealing with my taxes, get a question answered from my financial guys two seats over really provides the most section to the relationship. It’s just solid communication.
We want to grow continually. Four Quadrants is patient with me and are always happy to discuss potential areas of growth based on the business model we put together.